2018 Annual Conference

Dear Fellow ACCS Members,

We are pleased to share with you that the 2018 ACCS Conference, Navigating the Possibilities”, will be taking place March 14-16, 2018 at the beautiful Renaissance Portsmouth-Norfolk Waterfront Hotel in Portsmouth, VA.  Plans are underway to bring you many exciting networking and learning opportunities and, of course, the MOST IMPORTANT part of those plans includes YOU!

We look forward to you sharing the many ways in which you’ve been “Navigating the Possibilities” to move your I.T. endeavors forward and as always your willingness to share both your “successes” and your “lessons learned” will be beneficial to all your fellow Higher Education colleagues. We feel that the presentation possibilities are endless, and here are a few you may want to consider:

  • IT Service Management
  • Cloud Service Security User Experience
  • Service Desk/Client Services
  • Additional presentation ideas are listed on the proposal page.



Visit accs2018.sched.com/ to view the schedule summary.  All events and times are subject to change.


Please Note: There will be NO late or onsite registration after 8am on March 7!  

Please visit your designated information hub below to register.  If you plan to present at this year’s conference, please do not register for the conference until you have submitted your proposal and have been notified of the proposal’s acceptance.    


INFORMATION HUBS – registration, submit a proposal, lodging and sponsorship information

Vendors and Higher-Ed, we encourage you to visit your designated hub for additional information on registration and proposals.



ACCS is pleased to offer Pre-Conference Training on Tuesday, March 13, 2018. Pre-conference training sessions are half-day in length, either morning or afternoon. Visit Pre-conference Training for more information.


Billy Riggs

Billy Riggs

Illusionist, Motivational Speaker

Voted one of America’s Top Five Most Entertaining Speakers in 2014, Billy Riggs has been called “The Dr. Phil of Magic,” and “a psychologist masquerading as a comedian and magician.” He uses his illusions and comedy to grip audiences, move them to action, improve attitudes, turbocharge service and sales, and change lives.

Preston Ni

Preston Ni

Organizational Speaker, Trainer, Executive & Private Coach at Preston Ni Communication

Preston Ni is a professor, coach, trainer, and course designer in the areas of interpersonal effectiveness, professional communication, cross-cultural understanding, and organizational change. With twenty years of experience, Preston's dynamic presentations and powerful coaching have benefited thousands worldwide. He has worked with companies including Fortune 500 stalwarts Intel, Microsoft, Yahoo!, Hewlett Packard, Lockheed Martin, Visa, and eBay, as well as coached executives, managers, and private individuals to identify their catalyst for success.

  • October 16, 2017 – Call for Proposals
  • November 10, 2017 – Early Bird Cut-off
  • December 1, 2017 – Last day to submit proposals
  • December 15, 2017 – Notification of Acceptance


We will be utilizing three parking garages in the historic downtown Portsmouth area for the ACCS Conference, all are in sight of the hotel.  Please refer to the information below for important details:

Staying at the Conference Hotel  – Renaissance Portsmouth 

If you are staying overnight at the Renaissance Portsmouth Hotel (425 Water Street) please park in the attached hotel garage (no charge to attendee)

Overflow Overnight Renaissance Hotel parking (if needed) and Day Commuters with vehicles under 6’2”

In the unlikely event the hotel parking garage is full, or you are commuting to the conference each day please park  on the 4th and 5th floors in the Harbor Court Parking Garage (2 Harbor Court). Parking in the Harbor Court Parking Garage will be on the 4th and 5th floors, and signage will be in place directing you.   Overnight parking is usually prohibited in the visitors’ area on the top level of the Harbor Court Garage, but an exception will be made during this conference and Police Security has been informed of that.  You will not need anything to enter or exit this garage – no charge to attendee. 

Vehicles over 6’2” and Overflow Day Commuters

If you are commuting to the conference each day and your vehicle is over 6’2” but less than 6’10” please park in the Middle Street Parking Garage (441 Middle Street).  In the Middle Street Parking Garage, attendees may park in any space not marked reserved. All of the reserved spaces are on the first floor. When you exit this garage you will need to tell the parking attendant that you are with the ACCS Conference so you will not be charged for their parking.  In the VERY UNLIKELY event Harbor Court is full,  Middle Street garage can be used.  If your vehicle is over 6’10”, please contact Hope Adams at adamsh@vcu.edu  for parking assignment.

Special Notes for Hotel Guests staying at Marriott Waterside, Sheraton Waterside and the Courtyard

Please note if you are staying at any of the Norfolk hotels we encourage you to take the ferry from the hotel to the Renaissance Hotel and avoid the traffic!   Ferry tickets will be provided to you at check in.  If you have any issues regarding your ferry tickets, please see Hope Adams at the ACCS registration desk when you arrive at the conference hotel or email her at adamsh@vcu.edu.



~Your ACCS Advisory Board!~