2010 Conference Archive

March 17, 18 & 19, 2010
Doubletree Hotel
Charlottesville, Virginia

Scroll down the page to view the presentation abstracts.

Wednesday, March 17, 2010
8:30am – 3:00pm	Registration open in the Rotunda Foyer
8:30am – 9:30am	Full Breakfast Buffet in Promenade Room for Conference Participants sponsored by Cisco IronPort
9:30am – 5:15pm	Vendor area open in Rotunda B,C, and D
Breakout Sessions	Montdomaine Room (Apple Lab)	Albemarle Room (PC Lab)	Rotunda A	Gallery Room A	Gallery Room B	Gallery Room C
10:00am – 11:00am	The Roanoke Touch Project: Faculty Gone Wild – Mark Poore	Dell Flexible Computing – David Sweeney	Citrix and VAVCL: FAQ’s of VCU’s Experience with Both Models for Research Software Delivery – Tonie Ellerson	How do you “Get The Word Out” to Your Campus? – Rob Sprague	HELP!  I’ve Fallen Under My Data and I Can’t Get Up! – Andy Clark	The Visually Connected Campus:  How Video Continues to Reshape the Campus – Jose Leary
11:00am – 11:15am	Beverage Break in Vendor Area, Rotunda B, C & D – sponsored by NetApp
11:15am – 12:15pm	Tech Support and Critical Information – Ed McPherson	Microsoft Office 2010: Arriving this Spring – Chris Goodson, Kevin Dean	Game Changing Technologies:  Spend Less Time Getting More Out of Your Technology Dollars – Wes Prather	Unleash Great Service: Transitioning Support from Stationary to Mobile – Ellen Ramsey	Don’t Keep It All Forever: Records Management and Information Technology – Caroline Walters	Plan Your Work Then Work Your Plan! – Student Employment – April Steele, Paula Jamison, Sandi Reardon
12:15pm – 1:30pm	Lunch in the Promenade Room – Sponsored by Cisco
Breakout Sessions	Montdomaine Room (Apple Lab)	Albemarle Room (PC Lab)	Rotunda A	Gallery Room A	Gallery Room B	Gallery Room C
1:30pm – 2:30pm	Fast, Cheap, and Under Control: Web Video – Andy Rush	How to Create Interactive Lessons for Elearning – David Evans	The VIVA PBS Streaming Video Project: A Case Study of Library and IT Collaboration – Ralph Alberico	Presentation Canceled Riding the GIS Wave without Falling Off: Applications and Best Practices – George McLeod	VDI – The Future of Computer Lab Deployment in Higher Education – Keith McDaniel	Access Control/DMCA in the Student Network – David Robertson
2:30pm – 2:45pm	Beverage Break in Vendor Area, Rotunda B, C & D – Sponsored by RightStar Systems
2:45pm – 3:45pm	Snow Leopard Tips, Tricks and Features – Andy Brovey	What’s Agility Got To Do With It? – Clark Gaylord	What is the Cloud and Why Should I Care? – Scott Harvey	Maximizing the Mileage From Your Video Conferencing System – Billy Tucker	Mobile Phone Security – Karen McDowell	Crestron RoomView at VCU – Jeremy Parker
3:45pm – 4:00pm	Visit the Vendors – Rotunda B, C & D
4:00pm – 5:00pm	Is Less More?  What The Wire Has to Teach Us About Institutional IT – Jim Groom	Advanced PHP/MySQL Techniques – Rich Gregory	How to do MORE with LESS – David McPherson	45 years of Technology Experience – What’s Next? – Wayne Donald	Birds of a Feather Session:  Learning Management Systems – Sheila Chandler	Agenda Driven Course Design Editor in Sakai – Yitna Firdyiwek
5:00pm – 9:00pm	“Wii Know How to Have Fun” Game Night -Promenade Room -Co-sponsored by Electronic Systems, Inc. and Street & Company Audio Visual
Thursday, March 18, 2010
7:45am – 3:00pm	Registration open in the Rotunda Foyer
7:45am – 8:45am	Full Breakfast Buffet in Promenade Room for Conference Participants – Sponsored by Packet 360
8:00am – 4:30pm	Vendor area open in Rotunda B,C, and D
8:45am – 9:45am	Keynote Presentation: Being “At Home” at Work – Rev. Mike Joly – Promenade Room
Breakout Sessions	Montdomaine Room (Apple Lab)	Albemarle Room (PC Lab)	Rotunda A	Gallery Room A	Gallery Room B	Gallery Room C
10:00am – 11:00am	Lecture Capture Options – John St. Clair	Storage Simplification – Leveraging ISCSI from Dell | EqualLogic – William Kaufmann	Securing your Email and Web Environment Within Higher Education – Megan Niles	Birds of a Feather Session:  Virtualizing Specialized Software Delivery – Stephanie Conley	Project Tracking @ ODU – A Simple System to  Approve, Notify, and More – Thomas Symborski	On the Virtue of Complex Interfaces – Patrick Murray-John
11:00am – 11:15am	Beverage Break in Vendor Area, Rotunda B, C & D – Sponsored by Juniper Networks
11:15am – 12:15pm	iPod Touch: From the Beginning – Andy Brovey	All Hands on Win7 – Chris Goodson, Kevin Dean	Next Generation Mobility in Education – Cameron Spivey	Distance Education and A Virtual Computing Lab: Crossroads of Pedagogy  and Technology – Lisa Andion	A Project Management System in Action: Two Case Studies – Robert Nakles	Battle of the Collaborators: Which Collaboration Tool is Right for You? – Samuel Johnson
12:15pm – 1:30pm	Lunch in the Promenade Room
1:30pm – 2:30pm	Keeping Up With Technology When Budgets Are Cut – Strategies for Survival – Norm Lyster	All Hands on Win7 – Chris Goodson, Kevin Dean	Leveraging State-Wide Education Software Site Licenses – Tony Townsend	Collections, Collages, Curation, and Community: Rethinking Visual Literacy in a Digital World – Martha Burtis	The Backpackers Guide to Project Management – James Thomas	NowComment: UVA’s Experience with Online Document Discussion – Dan Doernberg
2:30pm – 2:45pm	Beverage Break in Vendor Area, Rotunda B, C & D – Sponsored by Data Network Solutions
2:45pm – 4:15pm	CIO Panel Discussion – Everyone Invited – Rotunda A
4:15pm – 5:45pm	VIP Reception – Georgio’s – By Invitation Only – Sponsored by Dell
4:15pm – 6:00pm	Networking Reception in the Promenade Room – sponsored by Oracle
6:00 PM	Dinner on your own
Friday, March 19, 2010
7:45am – 11:00am	Registration open in the Rotunda Foyer
7:45am – 8:45am	Full Breakfast Buffet in Promenade Room for Conference Participants
8:00am – 12:15pm	Vendor area open in Rotunda B,C, and D
8:45am – 9:45am	Keynote Presentation – Walter McKenzie, The Economy of Collaboration and the Economy of Scale – Promenade Room
Breakout Sessions	Montdomaine Room (Apple Lab)	Albemarle Room (PC Lab)	Rotunda A	Gallery Room A	Gallery Room B	Gallery Room C
10:00am – 11:00am	Cross-Campus Client Manageability using vPro Technology – Erin Moseley	Microsoft Office 2010: Arriving in April! – Chris Goodson, Kevin Dean	The Attack of the Rampaging Stakeholders – Andy Clark	Priorities and Budget Dust; Features, NOT Bugs – John Alexander	A SMART Reunion: The Family of Products Working Together – Colette Retrosi	Finding Real Value in Open Source Web Tools – Derrick Stone
11:00am – 11:15am	Beverage Break in Vendor Area, Rotunda B, C & D – Sponsored by VMware
11:15am – 12:15pm	Campus Video, Doing More with Less – Phil Buckman	Virginia Tech College of Engineering Tablet PC Initiative – Dale Pokorski	Birds of a Feather Session:  Navigating Social Media: Using Your Online Presence to Reach Out Inexpensively – Lauren McSwain – Starrett	Wikis for Documentation – Edward Gray	Web Apps: Doing More with Less – Andy Brovey	Red Hat Satellite Launch at Virginia Commonwealth University – Brad Freemen
12:15pm – 1:30pm	Lunch/ACCS Business Meeting in the Promenade Room – Sponsored by Technology Integration Group (box lunches will be provided for those who need to get on the road)
See you at the next ACCS Annual Conference in 2011!

Presentation Abstracts

Wednesday, March 17, 2010

10:00 AM-11:00 AM

The Roanoke Touch Project: Faculty Gone Wild - Montdomaine Room
Mark Poore and Barry Nichols, Roanoke College
What happens when you give faculty a free iPod Touch? Come to this session and find out! The Roanoke Touch Project consisted of 30 faculty members who were interested in exploring the pedagogical and productivity uses of the iPod Touch during the 2009-2010 academic year. In exchange for an iPod Touch funded by a grant, faculty met on a monthly basis to learn the technology and exchange ideas on how the iPod Touch could be used to augment and enhance instruction in addition to being used as a productivity tool. This session will describe the Roanoke Touch Project and highlight many of the useful applications the faculty discovered for the iPod Touch.

Dell Flexible Computing – Albemarle Room
David Sweeney, Dell
This presentation will be a forum to discuss and evaluate benefits/features of Dell’s unique approach (Flexible Computing) and help establish the business value of an implementation. The discussions talk through the customer’s IT Environment, IT and Business Requirements, and IT/Business/Financial/Operational drivers that would result in ideas and recommendations that drive more cost effective business efficiency. The customer is provided with a high-level design/strategy based on Dell’s best practices from the field. The session is held in a round-table format that addresses the above discussions and next step recommendations.

Citrix and VAVCL: FAQ’s of VCU’s Experience with Both Models for Research Software Delivery - Rotunda A
Tonie Ellerson, Joanne Einsmann, Mayura Patel, Buddy Bishop, Jay Diener-Brazelle Virginia Commonwealth University;
VCU has used the Citrix platform since April 2007 to deliver software applications commonly used for academic research. In May 2008 VCU became an active participant in developing and testing images for the VAVCl pilot as well. Join VCU staff involved in supporting both platforms for a presentation and comparison of the experiences with Citrix and VAVCL.  We’ll discuss start up and maintenance costs, software licensing issues and costs, networking needs, student and faculty response and what may be in the future for both platforms at VCU.

How Do You “Get The Word Out” to Your Campus? - Gallery Room A
Rob Sprague and Joyce Landreth, Virginia Tech
A discussion on how Virginia Tech uses innovative ways to “Get THE WORD OUT” to the Virginia Tech campus community. This presentation will cover new emergency notification methods, including the new VT Desktop Alerts, as well as new and innovative ways to get information about outages and maintenance of applications and systems that may impact users’ daily workflow.

HELP!  I’ve Fallen Under My Data and I Can’t Get Up! - Gallery Room B
Andy Clark, VCCS
At the VCCS we have 23 institutions with approximately 450,000 enrollments a year and we’ve been doing this now for 45 years. Our records retention policies require us to retain much of this data forever and we have a finite budget for hardware. We HAD to have an archiving solution for our Campus Solutions data. Learn how we worked with IBM Princeton/Softech to implement true archiving of PeopleSoft Campus Solutions data, the first implementation of OPTIM archiving for PeopleSoft Higher Ed in the world.

The Visually Connected Campus:  How Video Continues to Reshape the Campus – Gallery Room C
Jose Leary, Cisco Systems
Video, in its different forms, has been a part of campus life for many years.  Recently two major factors have greatly accelerated its relevance in our field.  First, schools face challenges such as budget cuts, improving safety & security, recruiting & retaining key staff and faculty, reducing carbon footprint & continually improving education content and curriculum. Second, great advances of various technologies such as IP video surveillance, digital signage, TelePresence, streaming video, and others have profoundly expanded the reach that these platforms have on campus today.  We will discuss how institutions can start looking at video in a more effective, extended and integrated fashion to assist everyone in a learning environment accomplish their goals.

Wednesday, March 17, 2010
11:15 AM-12:15 PM

Tech Support and Critical Information - Montdomaine Room
Ed McPherson and Dave McPherson, Virginia Tech
The increased usage of online instruction and full-service course management systems provides a wide range of issues and concerns for technical support. Perhaps one of the most sensitive issues is the request for critical information regarding online assessment.  Instructors want to know if the course management system can tell if a student tried to submit an assignment, take an online quiz, etc   Fortunately, Sakai has a tool for that! Site Stats is a tool for showing statistics by user, event or resource within a specific site. This presentation highlights Site Stats capabilities and use-guidelines for instructors.

Microsoft Office 2010: Arriving in April - Albemarle Room
Chris Goodson, Kevin Dean, and David Norris, Microsoft; Brian Estes, Dell
This presentation will be an overview and some hands-on demonstrations of Microsoft Office 2010 and Office Web Apps. Office 2010 will be available to most campuses in April, so this is a great time to view the feature-complete application suite, and discuss deployment and training scenarios.

Game Changing Technologies - Rotunda A
Wes Prather, Data Network Systems
From your data center, storage and server virtualization, to implementing wireless, to extending the edge beyond the immediate campus; how to increase efficiencies throughout your network.

Unleash Great Service: Transitioning Support from Stationary to Mobile – Gallery Room A
Ellen Ramsey and Stephanie Fielding, University of Virginia
Two years ago, we had a traditional walk-up technology helpdesk in what was a public lab. Now we have a mobile, “roving” service in a diversified learning space. Our presentation will focus on the ways our service model, staffing, and user access have changed to take advantage of technology, collaborative learning, and customer-oriented service values.

Don’t Keep It All Forever: Records Management and Information Technology – Gallery Room B
Caroline Walters and Lori Kressin, University of Virginia
Data at educational institutions multiply exponentially and, without proper management, can expose schools to major risks (data exposure, e-discovery expense, escalating storage costs, damage to institutional reputation, and legal non-compliance).  The University of Virginia took the innovative step of aligning records management with information security and policy to minimize and protect institutional data. This session will review the relationship between records management and information technology and how staff can support the idea of not keeping it all forever.

Plan Your Work then Work Your Plan! - Gallery Room C
April Steele, Virginia Commonwealth University, Paula Jamison and Sandi Reardon, Old Dominion University
By utilizing a distinctive team structure, VCU Technology Services has student employees at the wheel and rolling.  The Student Tech Squad’s advancement of services that were setup to provide a unique vision of support is unproblematic as the plan comes together.  Maintaining student employee strategy, structure and scheduling, that is undemanding and rewarding will be discussed.

Wednesday, March 17, 2010
1:30 PM-2:30 PM

Fast, Cheap, and Under Control: Web Video - Montdomaine Room
Andy Rush, University of Mary Washington
In this session, we’ll cover tools and techniques that will get your web video online fast. Cheap (free or almost free) resources will be emphasized to help you create, publish, and perfect your project. We’’ll talk about Videoblogging, lecturecasting, screencasting, and scenecasting. Bit-rates to Blip.tv. MP4, h.264, and FLV. We’ve got you covered from shooting and capturing, to converting and publishing. The mobile crowd won’t be left out either with video running on smart phones, ipods, and iPhones. Web video beginners are most welcome, but there will be plenty of nuggets for the advanced user to take away. Get what is normally an out of control facet of the web, under control.

How to Create Interactive Lessons for Elearning - Albemarle Room
David Evans, SoftChalk
Learn how to make your online content engaging and professional looking with SoftChalk, an authoring tool that allows educators to easily create interactive lessons. This hands-on session will demonstrate how easy it is to take static content from a Word document or PowerPoint presentation and make it interactive by including learning activities, quizzes, media (audio, video, YouTube video, etc.), and widgets (polls, surveys, blogs, wikis, etc.). Each element of the creation process will be demonstrated – followed by the opportunity for attendees to create a lesson themselves. Each participant will receive a training CD with the user guide and all the materials necessary to create a full lesson.

The VIVA PBS Streaming Video Project: A Case Study of Library and IT Collaboration - Rotunda A
Ralph Alberico, James Madison University; Glenn Bunton, Old Dominion University; Todd Dergenski, Old Dominion University; Chandra Gigliotta-Guiridi, Hampden-Sydney College; Jim Jokl, University of Virginia; and Mike McPherson, University of Virginia
This panel will offer multiple perspectives on the VIVA PBS Streaming Video Project.  The project, which has the potential to benefit ~400,000 students and faculty in Virginia higher education, will serve as a case study in statewide library and IT collaboration. It involves federated access to a collection of more than 500 hours of streaming videos licensed by VIVA from PBS on behalf of academic libraries across the Commonwealth.  The VIVA PBS streaming Video collection is hosted at the University of Virginia and accessible via Shibboleth federated identity software to schools across Virginia.  Each phase of the project presented unique challenges to VIVA and to participating schools. The session will describe and demonstrate the project, while emphasizing policy, economic, technical, and cultural factors encountered by project participants.  The session will serve as a springboard for discussion of potential future collaborative projects.

Presentation Canceled
Riding the GIS Wave without Falling Off: Applications and Best Practices - Gallery Room A
Georg McLeod, Old Dominion University
Geospatial technologies are rapidly infiltrating nearly every discipline available at our institutions of higher education.  Researchers, teaching faculty and staff are discovering new utilizations of Geographic Information Systems (GIS).  Increasingly, GIS are serving as the lynchpin that brings once disparate departments together in the cause of interdisciplinary instruction and research. At Old Dominion University (ODU), seventeen Departments representing all six major Colleges have either teaching faculty or researchers who teach and/or work extensively with GIS software and related technologies.  ODU’s Office of Computing and Communication Services (OCCS) has redoubled its efforts in support of GIS.  This presentation will discuss some of these efforts, including hardware and software initiative.  Sharing of best practices amongst institutions will provide the foundation necessary to support a thriving GIS community.

VDI – The Future of Computer Lab Deployment - Gallery Room B
Keith McDaniel – NetApp
Come and hear about how Colleges and Universities across the country are looking to VDI to solve the need for large, annual investments in traditional desktops for lab deployments.  We also explore the budget shift from Desktops to the Data Center, which can make the ROI for a VDI deployment challenging.

Access Control/DMCA in the Student Network – Gallery Room C
David Robertson and Michael Fenton, George Mason University
George Mason has implemented Network Access Control system in both the Residence Hall and Faculty/Staff networks. We will discuss the reason for choosing the Juniper Unified Access Controller (UAC), the challenges we faced in implementation, and the growth in the project that has occurred. Initially meant to support only the Student network, the Access Control project encompasses the Residence Halls, Faculty/Staff and wireless networks across all campuses. Mason is also moving to use this system to alleviate the resource drain that occurs with Digital Media Copyright Act issues through automation.  SNAP (Student Network Access Protection) and Mason Public Network allow for Students, Faculty/Staff and Guest systems to be treated differently.  The UAC, through the combination of controllers and firewalls, separates the types of user equipment into various roles and permissions including compliant, non-compliant, gaming systems and iPhones/iTouches.

Wednesday, March 17, 2010
2:45 PM -3:45 PM

Snow Leopard Tips, Tricks and Features - Montdomaine Room
Andy Brovey, Longwood University
Apple’s Snow Leopard upgrade was focused on improved speed and reliability, but there are still dozens of new tweaks and changes that can make you more productive and make using your Mac more enjoyable. In this hands-on session, we’ll take a quick look at some of the best Snow Leopard tips, tricks and features. Along the way we’ll visit the Finder, System Preferences, menu bar, QuickTime X, the Dock, Exposé, the track pad, and Preview. We’ll also draw on the wisdom of the crowd to show and share great tips and tricks, so, bring your MacBook or borrow one of the ten we’ll have available, and be ready to share!

What’s Agility Got To Do With It? – Albemarle Room
Clark Gaylord, CIO VTTI, Virginia Tech
Keeping projects nimble and our teams effective is a challenge for managers.  How can we adapt to continuous change and stay sensitive to stakeholders, users, and team members?  We’ll look at one team’s use of short, iterative planning cycles to become more responsive and deliver more value to the organization.

What is the Cloud and Why Should I Care? - Rotunda A
Scott Harvey, VMware
Today’s datacenter is a complex and expensive environment comprised of client machines, firewalls, networking components, storage, and servers of all shapes and sizes. Applications are written to run on specific architectures and can’t move freely once they are deployed in a certain environment. In a sense your datacenter is locked in to the silos that everyone complains about today. Your end users have become locked out of the very data they are trying to get access to. With today’s highly mobile workforce, users are demanding access from any device at any time from anywhere in the world. IT is struggling to keep up with that demand. There’s very little flexibility with today’s datacenter because any change impacts everything else in the environment. Once a technology decision is made it is very hard to go back and change that architecture again. It’s time for a change and VMware is the catalyst for that change.

Maximizing the Mileage From Your Video Conferencing System – Gallery Room A
Billy Tucker, Longwood
In today’s world of reduced budgets and need for immediate contact, video conferencing solutions must be considered.  This presentation will discuss Longwood’s implementation of Wimba Live Classroom.  It will feature Wimba and its features, but will not be a sales pitch.  We’ll start off with considerations for a video conferencing solution, compare the pros and cons of several of these solutions, and how to get buy-in.  Next, we’ll cover a few tips to help your sessions go more smoothly.  We’ll then feature a series of examples about not only traditional ways, but a few non traditional ways you can make use of your video conferencing solution.  For example, we’ll talk about: Live classroom instruction, pre-recorded instruction on demand, review sessions, support sessions, foreign language assessment, mock job interviews, group work, IT support, icebreakers, international collaboration, and school closure emergency plans.

Mobile Phone Security – Gallery Room B
Karen McDowell, University of Virginia
Smart phone use is growing rapidly, which at least in theory makes our busy lives easier and more productive. Smart phones have operating systems, however, and that means they share all the potential and real security vulnerabilities of computers. Since we also conduct financial transactions over these phones, we must identify the attack vectors and employ every security measure possible, particularly at this relatively early stage of the development cycle, to protect data and identities.

Crestron RoomView at VCU - Gallery Room C
Jeremy Parker, Virginia Commonwealth University
VCU uses Crestron’s RoomView application to track and control 350+ rooms over 2 campuses.  The application allows us to run reports on room and device usage, have instantaneous control of a classroom when a problem is reported, and detect theft to alert VCU Police as soon as equipment goes missing.  We can allow access to departments that are not centrally supported so that they can better govern rooms under their control.

Wednesday, March 17, 2010
4:00 PM – 5:00 PM

Is Less More? What The Wire Has to Teach Us About Institutional IT - Montdomaine Room
Jim Groom, University of Mary Washington
David Simon’s The Wire, over the course of five seasons, offers a unique look at a variety of institutions in Baltimore as a means of critiquing the ways in which organizations operate. In Seasons 3, 4, and 5 one of the mottoes of these floundering institutions is “less is more.” This presentation will examine what exactly “less is more” means when framed within an institutional setting as a way to open up some possibilities for truly pushing instructional technology to the next level in Virginia as a collaborative, cross-campus approach.  This presentation will lay out a vision for pooling instructional resources between and amongst campuses throughout Virginia as a means to focus the possibilities for truly minimizing the cost of hardware and software in order to promote the investment the most important resource of all: people! Because less people to support the academic mission is rarely, if ever, more.

Advanced PHP/MySQL Techniques - Albemarle Room
Rich Gregory, University of Virginia
Do you want an inexpensive, fast, rugged, web development environment?  Then you should go buy a new hard drive, put it in a 3-4 year old desktop, install Linux for free and you’ll be on your way.  This presenter will show how this strategy was used, give several examples of PHP/MySQL web apps that were implemented quickly and describe PHP/MySQL security and authentication.  The presentation will highlight a web app that has a read/only public interface and a password protected interface that is used for maintenance, will demonstrate PHP as featured as an Apache web language with an excellent MySQL interface, and will highlight several advanced tools and techniques (Ajax, graphics, menu driven and custom reporting).  See http://people.virginia.edu/~rtg2t/php for an introduction to these topics.

BOF: How to do MORE with LESS - Rotunda A
David McPherson, Julia Mays, Carol Hurley, and Nate Smith, Virginia Tech
A Birds of a Feather Session on Doing More with Less.
This “Birds of a Feather” session will discuss how to do MORE with LESS, including topics such as Optimizing desktop support services while hiring fewer student workers, a short demo from UCS using remote access software to solve user problems, using open source tools such as Drupal, Sakai and KB Publisher, a demo of document workflow for KB, a demo of Sakai as a course management system, implementing Drupal as an internal back-end CMS.  Discussion will be opened to brainstorm/discuss cost-saving solutions.  We look forward to audience participation.  Bring your problems and ideas!

45 Years of Technology Experience – What’s Next? - Gallery Room A
Wayne Donald, Virginia Tech
A lot of changes have occurred over the years in the technology arena and when one has worked in that environment for 45 years, you begin to wonder what will happen next – changes move at such a rapid pace.  This presentation will review how technology has changed over the decades, and the impacts for the users and for management.  The presenter will also discuss how one might approach the challenges they face each day – dealing with the technology environment, the people one encounters within the workplace and the user community.  Perhaps you will find some helpful information to reduce the stress and at the same time be a better person for your organization.

BOF: Learning Management Systems - Gallery Room B
Sheila Chandler, Virginia Commonwealth University
A Birds of a Feather Session on Learning Management Systems.
Topics may include the various Learning Management Systems being used, hosted vs. non-hosted solutions, User Support, and has the LMS been used to help others in the University ‘do more with less’?  Come prepared to join the discussion; feel free to bring up additional topics.

Agenda Driven Course Design Editor in Sakai - Gallery Room C
Yitna Firdyiwek, University of Virginia
One of the criticisms of the Sakai Course Management System has been its limitations when it comes to accommodating a variety of course designs.  Instructors and site owners can select tools and rename and/or reorder them, but they cannot provide access to course tools and resources in any other way.  Instructors at UVa have made it plainly clear to us that this limitation is a severe setback.  They would, for example, like to organize their sites chronologically, or by topically guided modules controlled by the instructor.  In this presentation we will show one way we at UVa have been able to address this issue through modification of the online editor found in Sakai.  In addition to explaining the process, we will show some examples of how our modification can be used.

Thursday, March 18, 2010

8:45 AM-9:45 AM

KEYNOTE PRESENTATION
Being “At Home” at Work – Rev. Mike Joly – Promenade Room

Our lives are intended to be lived “At Home” whether literally at home or not.  Living at home is choosing to live in the house of true love (knowing the power of being loved and loving) and making the decision not to live in the house of fear.  The prior affects our home lives and work lives in amazing ways; and the latter certainly leaves its ugly mark on both.  The individual or the department or the organization which casts out fear thrives rather than merely survives.  Who wouldn’t wish to be At Home At Work?

We are all individuals before leaving home for work; leaving a place of home unity for work.  We often go about our work day to face fears and challenges of the day as individuals.  The fears and challenges we face not only affect how we live, they also affect how we work.  Creating a home unity at work will change how these fears and challenges impact us.

10:00 AM-11:00 AM

Lecture Capture Options - Montdomaine Room
John St. Clair, University of Mary Washington
This presentation will offer details about the state of lecture and personal capture software at UMW. A pilot project using the Echo360 platform is currently in process at UMW. The presentation will be interactive with participants asked for their input on lecture capture and personal capture options.

Storage Simplification – Leveraging ISCSI from Dell - Albemarle Room
William Kaufmann, Dell
The EqualLogic family of iSCSI SANs from Dell is fundamentally changing the way enterprises think about purchasing and managing storage. Built on a virtualized peer storage architecture, the EqualLogic PS Series simplifies the deployment and administration of consolidated storage environments. Its all-inclusive, intelligent feature set streamlines purchasing, delivers rapid SAN deployment, easy storage management, comprehensive data protection, enterprise-class performance and reliability, and seamless pay-as-you grow expansion.

Securing Your Email and Web Environment within Higher Education - Rotunda A
Megan Niles and Charles Wilkerson, Cisco Systems
The Cisco IronPort team would like to invite you to a Panel Discussion to learn more about how to secure your Email and Web environment.  IronPort was acquired by Cisco Systems in 2007.  IronPort historically has held leadership position within Gartner’s Magic Quadrant for Email, Web and Email Encryption. Cisco IronPort offers many solutions to protect Educational Institutions from today’s threats such as phishing, malware, spyware, spam, virus and data loss.  We look forward to you joining our panel discussion.

BOF: Virtualizing Specialized Software Delivery – Gallery Room A
Stephanie Conley and Aron Steele, University of Virginia
A Birds of a Feather session on Virtual Software Delivery.
At the University of Virginia we are currently in the process of moving to virtual delivery for most of the specialized software applications that are typically accessed in a computing laboratory environment.  This session will discuss our plans and be open to questions as well discussion about what others are doing or considering doing.

Project Tracking @ ODU – A Simple System to Track, Approve, Notify and More - Gallery Room B
Thomas Symborski and Grace Ruiz Little, Old Dominion University
Projects must be properly tracked to meet an Auditor’s needs, yet sometimes the work involved in doing so seems to warrant a project of its own.  After reviewing labor intensive, generic solutions for project tracking and to meet the auditor’s requirements, ODU developed their own project management tracking system. The system solved ODU’s need for acquiring approvals, setting risk levels, assessing the required plans and documentation, and providing detailed project tracking and reporting.

On the Virtue of Complex Interfaces - Gallery Room C
Patrick Murray-John, University of Mary Washington
Simplicity in user interfaces has long been an ideal, with Google’s simple one-input search form taken as a model. However, that simplicity also produces complex results in the form of millions of hits and almost no tools for the user to manage them. Hence, we rarely look beyond the third page of hits. The same expectation of simplicity in interfaces also plays into the resistance we encounter when asking students to experiment with new technologies, and the myth of digital natives vs. digital immigrants. At the same time, we all recognize that the amount of information and the relationships between pieces of information are increasing rapidly. In my talk, I’ll argue that we need to embrace the idea of complexity in user interfaces while still maintaining usability.

Thursday, March 18, 2010
11:15 AM-12:15 PM

iPod Touch:  From the Beginning - Montdomaine Room
Andy Brovey, Longwood
This hands-on session walks you through the basics of using the iPod Touch, including features, gestures and more! We’ll learn about the touch interface, and how to navigate, zoom and scroll. You’ll see how to configure the device, organize applications, work with text, and sample a few of the installed apps. Take a brief tour of the iTunes ecosystem to see how the iTunes store, iTunes and the iPod Touch work together to deliver media to your mobile device. We’ll also draw on the wisdom of the crowd so you can show and share your best tip for using this handy handheld. Don’t‘ have an iPod Touch? Don’t worry! Apple is providing twenty iPod Touches (thanks Apple!) that we can use. Join in as we tackle and tap the Touch!

All Hands on Win7 - Albemarle Room
Chris Goodson and Kevin Dean, Microsoft; Brian Estes, Dell
This session will provide a demo and discussion of Windows 7 with a moderated hands-on session.  We will show off some key features and new tricks in the Win7 operating system, and attendees will have a chance to explore the new interface in the Dell computer lab.

Next Generation Mobility in Education - Rotunda A
Cameron Spivey and Dave Fraser, Cisco Systems
This presentation outlines the challenges facing higher education institutions to meet and exceed the needs of their students, faculty, staff, and administrators. It explains how wireless empowers higher education institutions to move beyond wireless networking to deliver true business mobility. It outlines how the Cisco Unified Wireless Network effectively and efficiently delivers proven solutions that address safety and security, administrative efficiency, and 21st century learning. It includes some case studies examples and a demo.

Distance Education and A Virtual Computing Lab: Crossroads of Pedagogy and Technology - Gallery Room A
Lisa Andion and John Savage, George Mason University
Doing more with less has never been more of a priority for Virginia’s institutions of higher education.  In the midst of a particularly tough budget climate George Mason University is building its Distance Education offerings at the same time that the institution is embarking on the implementation of a Virtual Computing Lab infrastructure.  The intersection of these two seemingly diverse projects reveals an opportunity for technology to address long held needs of learning via distance; namely access to resources.  This presentation will seek to address crucial points of concern for DE programs and how technology such as a VCL can effectively speak to issues of institutional support, access to technology, connection speeds, and a student-centered learning paradigm.

A Project Management System in Action: Two Case Studies – Gallery Room B
Robert Nakles and John Prette, George Mason University
What is the real, practical value of a Project Management Framework structure and an online system that supports it?  Experience with two major projects, the implementation of a new portal and the planning for an upgrade to Banner 8, showed that the framework and the online tools were invaluable in keeping activities on track.  These two projects will be showcased as practical examples of how a PM Framework and online system proved to be valuable resources.  The presenters will highlight several key functions of the online system as they describe the two projects that involved multiple departments.

Battle of the Collaborators: Which Collaboration Tool is Right for You? - Gallery Room C
Sam Johnson and Tricia Gordon, University of Virginia
There are several tools available to help you collaborate, (Collab, SharePoint, Skype, some Google tools,) but which one fits your needs best? This session will explore capabilities of some of the high tech collaboration tools, plus some non-technical tools.

Thursday, March 18, 2010
1:30 PM-2:30 PM

Keeping Up With Technology When Budgets Are Cut – Strategies for Survival - Montdomaine Room
Norm Lyster, ESI
Budget cuts and financial constraints are in direct conflict with increasingly complex educational needs.  Today’s IT leaders at educational institutions have been forced to postpone or completely do without needed technology.  We’ll talk about some strategies that can provide you greater flexibility with your IT budgets and help you survive.

All Hands on Win7 = Albemarle Room
Chris Goodson and Kevin Dean, Microsoft; Brian Estes, Dell
This session will provide a demo and discussion of Windows 7 with a moderated hands-on session.  We will show off some key features and new tricks in the Win7 operating system, and attendees will have a chance to explore the new interface in the Dell computer lab.

Leveraging State-wide Education Software Site Licenses - Rotunda A
Tony Townsend, University of Virginia
This panel discussion will explore the many benefits institutions of higher education in the Commonwealth can realize from joining forces to negotiate software licenses. Participants will have a chance to discuss the currently-offered licenses in Virginia, suggest new titles for such efforts, and explore how we might use our combined resources to make software licensing more uniform, less expensive and easier to administer.

Collections, Collages, Curation, and Community: Rethinking Visual Literacy in a Digital World – Gallery Room A
Martha Burtis, University of Mary Washington
With the growth of the social web and “Web 2.0″ tools that allow people to create, publish, and commune around ideas online, educators are presented with a number of innovative ways to explore and encourage a new kind of visual literacy.  From sites like photoshop.com and aviary which bring previously expensive editing software capabilities to the masses, to the handcraft marketplace of etsy which encourages users to curate, collect, and share (images of) objects, to social shopping sites like kaboodle and polyvore where anyone can generate a custom collage of items they desire, people are using free, flexible tools to share ideas, visually.

The Backpackers’ Guide to Project Management - Gallery Room B
James Thomas, Virginia Commonwealth University
Traditional project management methodologies have been proven to improve project performance and ROI, but in these days of greater demands and less resources a leaner, more agile methodology is needed.  This presentation will detail how VCU designed a project management methodology by tailoring best practices to the needs of a higher-education institution under budgetary and resource constraints.  By attending you will gain an understanding of how to start-up a Project Management Office with minimal investment, techniques for designing a lean project management methodology, and how enterprise architecture standards helped save VCU time and money when building a project management system.

NowComment: UVA’s Experience with Online Document Discussion - Gallery Room C
Dan Doernberg, Fairness.com LLC
NowComment® <http://nowcomment.com/> is a web-based academic package that visually organizes comments about a document by letting students annotate or comment on specific sentences and paragraphs or on the document as a whole. Students start or join conversations on whatever passages they find interesting and important. NowComment creates a unique learning environment in which students can intellectually engage with a document, and with each other, in ways not possible in face-to-face class discussion. NowComment was extensively tested at the University of Virginia, whose SHANTI office began supporting and recommending its use campus-wide as a core instructional tool in January.

Friday, March 19, 2010

8:45 AM-9:45 AM

KEYNOTE PRESENTATION – Walter McKenzie, The Economy of Collaboration and the Economy of Scale – Promenade Room

In today’s economy, organizations at every level are working to find every efficiency possible to cover the cost of doing business. Once you’ve realigned your resources and cut your bottom line, where else do you turn to realize savings and sustain your core programs? Come join Walter for a thoughtful examination of how Web-based technologies and global collaboration can help us rethink our assumptions about how we work, how we learn, and how we can maximize your impact delivering services and programs to our communities. What distinguishes 21st century organizations in how they thrive and succeed? Let’s find out!

10:00 AM-11:00 AM

Cross-Campus Client Manageability using vPro - Montdomaine Room
Erin Moseley, Intel Corporation and Tim Sutor, Hewlett Packard
HP notebooks and desktops with Intel vPro technology integrate robust hardware-based security and enhanced maintenance and management capabilities that work seamlessly with ISV consoles. Because these capabilities are built into the hardware, Intel vPro technology provides IT with the industry’s first solution for OS-absent manageability and down-the-wire security even when the PC is off, the OS is unresponsive, or software agents are disabled.  Come and learn the basics about deployment and activation of vPro technology in your environment, so you can start seeing results today.

Microsoft Office 2010: Arriving in April -  Albemarle Room
Chris Goodson, Kevin Dean, and David Norris, Microsoft; Brian Estes, Dell
This presentation will be an overview and some hands-on demonstrations of Microsoft Office 2010 and Office Web Apps. Office 2010 will be available to most campuses in April, so this is a great time to view the feature-complete application suite, and discuss deployment and training scenarios.

The Attack of the Rampaging Stakeholders - Rotunda A
Andy Clark, Virginia Community College System
Within the VCCS we are routinely challenged with the need to build consensus amongst 23 colleges with 40 campuses with at least 75 different perspectives on each issue. This presentation will be a case study in building consensus amongst a large group of stakeholders.  Over the past few years the VCCS has had a Multiple EMPLID cleanup project that a combination of technical, functional and procedural issues with the participation of key personnel throughout our system.  We have addressed issues ranging from abandoned applications to appropriate methods for merging financial records to developing communications paths for colleges to work together to resolve common problems. This presentation will invest minimal time on the nuances of EMPLID merging, rather it will focus on the problem resolution processes.  It will also discuss the challenges of managing a project where political processes act as an input to every task.

Priorities and Budget Dust; Features, NOT Bugs - Gallery Room A
John Alexander, University of Virginia
At UVa we are engaging in a bold experiment.  SHANTI, a new, faculty-led center is empowering faculty, graduate students and staff using cohorts, community tools and curriculum to do more with less.  In this case the “more” will be greater engagement and community; the “less” will be the reduced expectations for “service” in traditional senses from the IT organization and the Library.  In its place, SHANTI is encouraging more collegial support and user-generated documentation.  This presentation will give a brief overview of the progress to date of SHANTI at UVa.

A SMART Reunion: The Family of Products Working Together – Gallery Room B
Colette Retrosi, Street & Co. Audio Visual
Street & Co. Audio Visual offers education solutions, a comprehensive collection of SMART products, resources, training programs and support options. These solutions give you all the ingredients you need to make your technology implementation a success.  Take a look at the SMART family of products and how each can be seamlessly integrated into your setting. This session highlights the SMART Board Interactive Whiteboard, SMART Podium, SMART Response, SMART Document Camera, and SMART Slate.  The presentation will also make use of the newly updated SMART Notebook collaborative learning software as the products are highlighted using files from a variety of disciplines.

Finding Real Value in Open Source Web Tools - Gallery Room C
Derrick Stone, University of Virginia
This session will provide an overview of some of the free software available for the open source project Plone and some sample cost comparisons. The emphasis for this presentation is finding a large amount of value from a single open source framework – doing more with less! – and communicating that to the organization.

Friday, March 19, 2010
11:15 AM-12:15 PM

Campus Video, Doing More with Less - Montdomaine Room
Phil Buckman, Cisco Systems
We are seeing trends related to Video everywhere.  This presentation will discuss how video is enabled on the traditional TV, and also introduce the “social media” experience for students and faculty.  It will discuss why and how media is enabled on TV, iPhone, message boards and any device to any device.  This presentation will not be Cisco-product focused but rather on media enablement.

Virginia Tech College of Engineering Tablet PC Initiative - Albemarle Room
Dale Pokorski, Virginia Tech
Virginia Tech College of Engineering adopted a tablet PC requirement for all undergraduate students in 2006.  The presentation will include an overview of how the decision was made to adopt tablet PC, how the initiative was implemented, and how, after four years, the adoption is progressing.  The discussion will include a look at how we are encouraging adoption of the tablet in the classroom (by faculty), as well as how we support the students.

Navigating Social Media: Using Your Online Presence to Reach Out Inexpensively - Rotunda A
Lauren McSwain-Starrett, University of Virginia
Is a vanity URL really vain? Does your office or department need one? Do you, personally? Is all this social media stuff just a fad, or here to stay? If your university is utilizing social media tools like Facebook, Twitter, LinkedIn, WordPress, Flickr, SlideShare, and/or YouTube to connect with students, parents, faculty, and staff, are you creating a synergy among them to maximize your online presence? If you’re not using such websites in this tight economy you may want to reconsider, because these new avenues allow you to reach out to your community at low or no cost! Don’t miss an opportunity to recruit, inform, collaborate, network, and market to your target audiences very inexpensively. Whether you’re super enthused and working on further developing your online presence, or you’re skeptical about the benefits of social media and want to learn how best to dive in, come join the discussion and share your reservations, success stories, and experiences—both personally and professionally!

Wikis for Documentation - Gallery Room A
Edward Gray, University of Mary Washington
We all have Word documents, vendor PDFs, and Visio diagrams scattered about our organizations.  A wiki is a great way to centralize and expose technical documentation.  From ERD diagrams to step-by-step end-user instructions, a wiki is an easy method for publishing these once-unconnected documents.

Web Apps: Doing More with Less - Gallery Room B
Andy Brovey, Longwood University
Web 2.0 offers a host of low-cost and no-cost applications and services that leverage web browsers to offer cost-conscious computing solutions. Though they may lack the sophisticated features of their commercial brethren, these tools often match the functionality of expensive, commercial packages and offer greater convenience. We’ll explore less well known, more useful web-based applications for keeping in touch, staying informed, managing information, and reaching out to others. Every one of these easy to use applications offers new capability for you and your computer. You’ll see solutions for rapid remote support, clever computer collaboration, straightforward screencasting, portable presentations, shareable storage and multimedia mining. You’ll also see a demo of the simplest blogging platform ever. So join us we work the web and cut the cost!

Red Hat Satellite Launch at Virginia Commonwealth University - Gallery Room C
Brad Freeman, Virginia Commonwealth University
We saw a way to save money: Individual server licenses no longer made sense. A University site license would simplify contract maintenance and renewal, and still save over individual pricing. Technically, it looked great: A local server would give us direct access to system updates (with or without an Internet connection) and updates would be much faster. It would capture information from each machine that registered with it, and let us manage systems from the server. All we’d need to do was build and run Red Hat’s Satellite server to make it work. It sounded easy. It wasn’t – but it has proven to be worth it.